Kasa has taken significant steps to ensure the safety of our guests, neighbors, and team members during this unprecedented period. These include robust safety and cleanliness protocols to ensure a safe Kasa for each of our valued guests. Please note that during your stay, Kasa guests are required to abide by all city and county health regulations, including any applicable self-quarantining or stay-at-home mandates. Local regulations may change quickly and it is your responsibility to review current local mandates for your stay. Guests must also follow public health guidance to maintain proper social distance and wear masks or face coverings in public spaces.

While our 24/7 team is always available by phone or text, we know that sometimes you may need in-person assistance. Our maintenance, property operations, and housekeeping teams are operating in accordance with social distancing guidelines. Where possible, we will leave items at your front door. If it is necessary for us to enter the unit, we will coordinate with you and find a time for us to provide service when you are not in the unit.