PHOENIX - Some airline passengers say they were stuck on a tarmac in two different planes for hours with no water or air conditioning in at least 100-degree desert heat earlier this week.
It happened Sunday on an Allegiant Air flight from Las Vegas to Phoenix.
A passenger on board Flight 592 can be seen on cell phone video lying down in the middle of the aisle after being stuck on not one but two flights in the triple-digit heat.
"We were trying to fan her to keep her from passing out," passenger Jenesis Altamirano said. "She laid on the floor, and no one came to her. 'We were yelling and screaming for an attendant to come over and take a look at her.
"They said, 'Everybody just stay in your seats. Back up. Back up.'"
Altamirano says the airline crew ended up giving the woman oxygen.
Passengers were stuck on the first plane for about an hour and a half with no air conditioning or water, she added.
"It was really hot. It was 100 degrees outside, so sitting on basically a tin airplane with no air conditioning was probably about 110 in there," Altamirano continued. "And with no water I just honestly feel that they didn't even care about the well-being of the customers."
The airline eventually let the passengers off, but Altamirano says they got stuck on a second plane when it had a mechanical problem.
"It was very tense," she continued. "People were yelling. People were complaining. People were kept saying, 'I feel claustrophobic.' Some people were saying, 'I need air, I need air.'
Allegiant Air did not respond to multiple requests for comment.
Customers feel this could have all been avoided with some common sense.
"As soon as they knew that there was no air flow they should have got people off that plane," Altamirano said. "They should have let us all get off and let us reboard once they had the air going back on.
"Once they knew that we weren't going to be able to fly out because of the problem they should have immediately got us off the airplane."
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