ALBUQUERQUE (KRQE) - Customers pumping fuel at two gas stations in the metro unknowingly filled their tanks with contaminated fuel Tuesday.
The oil refiner admits they delivered a few loads of the bad fuel to gas stations in the metro, but refused to say which locations were affected.
Several mechanics told News 13 they've heard customer complaints of engines not starting right or vehicles having problems accelerating. Some customers suspected bad fuel was to blame.
Western Refining delivered fuel early Tuesday morning and it was late morning before they realized there was a problem.
Numerous sources pointed to a Shell location at Universe and Paradise where pumps have been shut down.
The State Department of Agriculture said they investigated a consumer complaint at a Giants Conoco station on 1050 Rio Rancho Road near Corrales Road on Wednesday morning.
“Our inspector took a fuel sample and discovered that there was a problem in the fuel quality,” said Katie Goetz, spokesperson for the New Mexico Department of Agriculture. “There was a milky sort of consistency about it so we issued a formal stop sale which means the product cannot be sold at the product it's now at.”
Western Refining says they've since pumped out and replaced the bad fuel at affected locations.
For dozens of customers, it's too late. Several mechanics said problems caused by the contaminated fuel may require replacing the fuel pump or he entire fuel system in vehicles.
Western Refining promises to reimburse customers for repair expenses. They said they will verify customers purchased the affected fuel.
The claims number is 1-877-511-1012.